Mitel honored by Customer Interactions Solutions Magazine for fourth year in a row
OTTAWA, Ontario – Jan. 29, 2010 – Mitel®, trusted provider of unified communications software solutions announced today that Mitel Contact Center Solutions has received a 2009 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine. This is the fourth year in a row that Mitel has received this award.
A hybrid system, which is part PBX and part VoIP is a good approach, but this also requires that you still know how to manage both systems. It is an intermediate step to full VoIP. When you look at implementing VoIP, you will want to consider a few things.
Samsung OfficeServ Wireless is setting a new standard for enterprise wireless communication. The new Samsung OfficeServ SMT-W5100E Handset, communicating with SMT-R2000 Dual Band Wireless Access Points, bring a new definition of what power really means to wireless voice and data users.
Samsung Communications has released the OfficeServ Mobex features across its OfficeServ 7000 series of Enterprise IP Solutions. OfficeServ Mobex means that Samsung OfficeServ customers can now integrate mobile phones, (or other external phone numbers/phones), as extensions of the office telephone system. It’s immediate, seamless and personalized, and means you are never out of reach.
The latest data from IMS Research suggests that the global video surveillance market will increase by 3 percent in 2009. This figure is significantly lower than historical market growth and is reflective of the severe impact of the economic slowdown on the video surveillance industry.