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Protect Your Business – Keep a Watch on It.

If you are the kind of person who understands the importance of good, effective security, then the first thing you are going to want to do as a consumer is make sure that you are familiar with the best items and devices on the market. There are a lot of different cameras and DVRs to choose from and they will make or break the effectiveness of your system. Comtex will design a system according to your  specific surveillance needs; protect property, assets, or employees, deter theft inside or outside of the premises, or simply just monitor employees productivity.

If you are the owner of an apartment building, you may want to have a CCTV system so you can know who is coming and going at all times. If you ever have a crime committed in the building, you will be able to check the footage from the DVR to find out who was entering the building at what time. If you are a business owner and you are concerned with theft, you are going to want to make sure that you are keeping an eye on both corrupt employees and potential shoplifters.

In other words, CCTV systems are great way to prevent crime and to catch the criminals who are already guilty of breaking the law. If you understand the importance of security and safety, you are going to want to make sure that you shop for the best CCTV on the market. This means that you are going to want to find the most affordable and effective models online.

Crime prevention is an important issue around the world and one of the best ways to address it is with the use of surveillance security system. A CCTV system uses one or more digital or IP cameras to monitor and transmit footage to a particular destination, whether that is a control room where several areas are being monitored concurrently by a human or simply being recorded to a DVR hard drive for reference when an event occurs and there is a need to

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Analog vs. IP Video Surveillance Systems

There are 2 generations of technology for video surveillance systems. The first is the older analog based system and the second is the modern Internet Protocol (IP) based system. The biggest confusions are the cost of the 2 technologies and the relative effectiveness of them. This article attempts to provide a more precise big picture of cost benefits for a company considering a video surveillance system.

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Five Businesses to Utilize Surveillance Systems

Video Surveillance is a type of security system that has been used for various reasons for many years. Security cameras have become a normalcy in today’s society, as banks, retail stores, retirement homes, and other public places have come to rely on the cameras.

There are many different situations that would benefit from the implication of video surveillance.

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Secure Your Business

Is your business suffering from crime, or are you worried that you haven”t done enough to protect it? There are many different security measures you can take to ensure that your business, your stock, your employees and your customers are safe, and one of these is by installing a CCTV system.

We”re used to seeing surveillance  operations in our streets and in our shops, perhaps even in the place where we work, but would you put it in your business, and if so, why?

Peace of mind

Whether you have been the target of vandals or have experienced robbery or attacks, you need a security system that gives you peace of mind. While a digital surveillance system can”t always stop an attack, it can be a deterrent and it can provide valuable evidence that helps to identify the perpetrator, or to give the police a better idea about what took place. The knowledge that a CCTV system could make a would-be burglar change his or her mind or capture their face on file if they decide to go ahead is the reason that many people invest in CCTV systems.

Adaptable

Unlike many other security measures, CCTV is adaptable. This means you can start off with a small, relatively basic system and add cameras and monitors as and when you need to. You can decide to have static cameras in strategic places and remote-controlled cameras elsewhere. A good CCTV supplier can help to tailor a package that fits your needs.

Protects your staff and your customers

Your staff may have been subject to attack or verbal abuse, and your customers may not feel safe in your store.  A visible surveilance camera helps to protect your most important assets; your employees and your customers. For example, a monitored system could pick up the signs of trouble before anything actually occurs and staff can take immediate action.

It is worth considering whether you and your business could benefit from the installation of a CCTV system

For more information please visit our website at www.comtex-nj.com. If you need more specific information, please visit these links; video surveillance systems, cameras, DVRs, and access control systems.

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Comtex Welcomes United States Coast Guard

Comtex is proud to announce our new client, the United States Coast Guard. We are pleased to add the United States Coast Guard as an addition to our already impressive client list and have this opportunity to work on such an extensive project. Our 51 years of experience in the industry has made our company a top surveillance vendor.

We installed a state of the art CCTV-Video Surveillance system for the US Coast Guard, including multiple cameras and a DVR. Comtex will work with the Coast Guard to maintain its security and surveillance needs.

The Comtex team welcomes all new clients. We are committed to applying our extensive experience to meet all of your security and surveillance needs.

For more information on video surveillance systems, cameras, DVRs, and access control systems, please go to our website at www.comtex-nj.com

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Covert Cameras Catch Perpetrators in the Act

Digital cameras and IP cameras are supplied, installed and maintained by Comtex and perform a major role in detecting and combating illegal activities. Covert cameras – the ultimate in spy cam technology – can be added to your CCTV installation to ensure that your needs are met.  Covert cameras are an effective way to stop employee or customer theft. They act as a deterrent too.  Tiny devices that can be hidden in places such as smoke alarms enable you to spy on perpetrators and catch them in the act.

Comtex is a leader in the design and installation of CCTV and video surveillance equipment.  We have been designing surveillance systems for over 50 years. From the initial inquiry, Comtex will perform a FREE site survey and security evaluation. We will use our 50+ years of experience to custom design your security system to address your particular security issues.

All of our CCTV systems come with a ONE YEAR GUARANTEE and we provide 24/7 emergency service.

Shopping for a complete video surveillance system can be confusing because there is such a variety of available products. Comtex’s goal is to guide you toward the best possible and most economical CCTV equipment based on your intended purpose and requirements.

We recommend that you beware of CCTV package deals at internet stores. While they may look like a great deal, there are issues to consider before you make this important investment. Low quality equipment, installation is not included (the most costly part of the system) and no local vendor to honor the warranty or provide future services for your system, will cost your business more in the end. The vendor you work with is more important than the equipment your purchase because your vendor programs and services your system before and after the installation.

Comtex’s extensive experience in the industry evidences our reliability and long term stability. We will be here to meet your future service needs.

For more information on video surveillance systems, cameras and DVRs, please go to our website at www.comtex-nj.com

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PBX: 20 Tips to Optimize your Business Phone System, Part 2

Advanced PBX Features-

Now that you know what your default PBX system is able to do, it is time to explore the extent of PBX’s versatility. In this section we will cover more advanced PBX features which when properly integrated will provide your company with the capability to track user locations, transfer voicemail messages to email accounts and accept VoIP calls.

8. Consolidation: One of the more popular advanced PBX features takes on the “unified messaging” role, bringing together all of your telecommunications devices into a single convenient system. “PBX can bring together your cell phones, analog phones, VoIP phones, email, voicemail, IM, chat, video calling and more.” The technology works by linking all of your office devices together, and messages you on the appropriate device based upon your availability. The PBX system might try your cell phone first, your office phone next, the conference room, or maybe all 3 at the same time, depending on your settings. Whatever the case, the PBX system knows how to get a hold of you, and you should use that capability to your company’s advantage.

If your employees are on the road and need their cell phones to act like their office phone, your PBX can do it. PBX consolidation gives you the freedom to work wherever you see fit and still receive all the unique telephony features PBX has to offer including line extensions, conference calling, call forwarding, etc. If your company isn’t currently incorporating consolidation technology into the PBX system, it is losing significant time and money by having “out of office” equal “out of touch” when it comes to your employees.

9. Personnel Locator: After consolidating all of your PBX features into one unique system, you are on the way to having a fully-functional mobile workforce. But what happens when you need to know exactly where one of your employees is? Not to worry, PBX systems can keep track of where your employees last interacted with the system, data that will allow you to pinpoint their exact location.

10. Email Integration: Modern PBX systems have the ability to merge with email clients (such as Microsoft Outlook) and retrieve contact information on the various customers you are on the phone with. Once a call is received, the name and phone number of the customer is automatically matched with existing records in your email contact database and their complete customer profile is brought up on the screen. From there you can get a more thorough idea of who you’re dealing with and will know how to better serve their needs.

PBX telephony also boasts the capability to transfer company employees’ voicemail messages to their company email account. The messages are sent in easy to access audio files and allow employees to store and manage all of their voice mailbox contents.

11. Total “Business Intelligence” Integration: If you’ve successfully integrated email into your PBX system why not take it a step further and integrate your entire business intelligence operation? PBX systems have the ability to communicate with your computer and the customer databases you keep on that computer. To merge the databases and PBX, simply take the call information from your customer, probe the database and presto — you now have all of that customer’s contact information, previous interactions, purchase history, etc.

Properly incorporating business intelligence and your PBX will allow for more streamlined and targeted customer relations, as employees will immediately know background information about the customer, that customer’s history with the company, past issues they have had and whether they have been flagged as a particularly important or problematic client.

One of the ways you can take advantage of this technology is by analyzing your customer’s purchasing records and determining what they’ll need next as the call takes place. At the same time the call is taking place, you can email the customer quotes about your latest products that are related to previous orders he or she has placed, as well as go over these new products during that same call. Thus, the integration of “real time” accessible business intelligence data will allow you not only to better serve your clients, but it will also allow you to predict which products they might be interested in and use the call as an opportunity to pitch those new products.

12. Call Routing: Advanced PBX functionality allows for calls to be routed based upon certain criteria including caller importance, length of wait, time of day, day of week, etc.

For example, if the president of your company is calling for sales statistics it’s probably not a good idea to have him wait in the standard customer queue. Likewise, if someone is calling after certain departments are closed it’s probably better to patch them through to the operator rather than have them traverse 2 minutes worth of menus to find out the bad news.

Just as with call holding, caller mapping is the key to an efficient call routing scheme. Unless you know all the variants of calls the your company receives, you cannot begin to create a PBX routing system that will properly treat all of those callers.

13. Analog vs. IP Phones: To provide the greatest range of flexibility, modern PBX systems are able to direct calls through both analog and IP based phones. Both types of calls have their cost and service advantages. Consequently, it is important to setup your PBX so that calls which are more cost-efficient through VoIP (many long-distance calls) are routed through it, while calls that would benefit from the quality of analog are directed through those lines. It is rare to find companies that over utilize VoIP calling. As a starting point, begin by examining your analog calling for inefficiencies, rather than the other way around.

14. IP Multimedia Subsystem (IMS): To take your PBX system to the next level you should make sure it has the technology to provide IMS functionality. IMS allows users to send and receive multiple types of media across a network rather than just hearing voice on a standard PBX system, or reading text on a SMS system. For instance, you could video conference or give an extensive presentation in real time.

This article was designed to introduce you to some of the many standard and optional capabilities that PBX systems offer. With your new found knowledge, you should be well on your way to identifying the areas where optimizing your PBX system can help to improve your company’s efficiency, customer relations and profitability.

For more information on VoIP,  and VoIP Samsung phone system and Mitel VoIP phone systems, please click the links or simply visit us at www.comtex-nj.com

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Comtex CCTV Video Surveillance Equipment- DVR in NJ

CCTV, or Closed Circuit Television, is the technology used in modern surveillance systems. Comtex recommends the use of a Digital Video Recorder (DVR) system that records high resolution digital images to a hard disk drive (HDD) and displays multiple camera images on a monitor. You may remotely view your business from any PC in the world with internet access, easily search archived videos by date, time and camera, and even control your camera views.

Off-site MonitoringDVR technology allows remote monitoring of live and archived recordings over your corporate network or from any PC that has a high speed connection. Off site, you can control the camera views. Comtex offers DVR models that offer 4, 8 or 16 camera views and recording configurations. You may even enlarge and zoom in on a still frame clip to view details of an image.

Ease of Search– Advanced search capabilities allow you to instantly get to relevant areas of the video, greatly reducing time spent viewing video clips. Rather than using the limited fast forward and rewind functions of a VCR, you may input search defined parameters such as the camera, date and time to find the exact clip you need. You can also playback video forward or backward up to 1000 times the normal VHS speed.

Image Capture — Digital images and the ability to control the viewing experience through software configuration greatly enhance the security experience. For instance, recordings do not have to be continuous. Each camera can be configured independently to record only when it detects motion or by a pre-defined schedule programmed in the DVR. If a motion is detect mode is used, months of video can be stored on a typical hard drive, saving on playback time and hard drive space.

Storage — Using a DVR eliminates the need to store,  maintain and change VHS tapes. No need to replace video tapes, ensuring continuous recording. As the images are stored digitally, the image quality will not degrade overtime, as would a VHS tape when recorded over multiple times. The size of the hard drive will dictate how much you can record.

Multi-Tasking– While analog VCRs can either record or play, a DVR has triple functionality. You can simultaneously review, record and playback up to 16 cameras. While you are viewing an archived video, the DVR can still be recording live action.

For more information on video surveillance systems, cameras and DVRs, please go to our website at www.comtex-nj.com

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Comtex CCTV and Video Surveillance Systems in New Jersey NJ

Comtex is a leader in the design and installation of CCTV and digital video surveillance systems.  We have been designing CCTV systems in New Jersey for over 50 years. Comtex’s extensive experience in the industry evidences our reliability and long term stability. We will be here to meet your future service needs.

From the initial inquiry, Comtex will perform a security evaluation and conduct a FREE site survey. Comtex will use our 50 years of experience to custom design your system to address your particular security issues. All of our video surveillance systems come with a ONE YEAR GUARANTEE and we provide 24/7 emergency service

Shopping for a complete CCTV system can be confusing because there is such a variety of available products. Comtex’s goal is to guide you toward the best possible and most economical CCTV equipment based on your intended purpose and requirements. 

As technology changes so rapidly in this field, we do not align with one manufacturer. Instead, we only use the equipment that will best fit your precise needs. We install the very latest in system technology and are constantly reviewing and researching new products to make sure that Comtex stays at the forefront of product technology.

We recommend that you beware of CCTV package deals at internet stores. While they may look like a great deal, they are typically too good to be true. Low quality equipment, no installation, a lack of future technical support and no local vendor to honor the warranty or provide future service for your system, will cost your business more in the end. The vendor you work with is more important that the equipment you purchase because your vendor programs and services your system.

For more information on NJ video surveillance systems, cameras and DVRs, please go to our website at www.comtex-nj.com

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Video Surveillance Turns the Corner-PART I

Better cameras, smarter software and faster networks enhance systems.

Video surveillance has been around since law enforcement agencies started using closed-circuit TV cameras in the early 1960s. Today, the basic principle might be the same, but what goes on behind the camera is a far cry from a security guard watching a monitor.