Movie Park, the popular amusement park in Germany, has upgraded it communications system to a Mitel solution. They have enhanced its contact center services, simplified maintenance and lower its annual costs by $17,000 a year. Since opening in 1996, the Park relies heavily on its communications technology to offer superior customer services. The decision to upgrade was guided by implementing future proof technology and integrating its computer telephony integration (CTI) system with Outlook, thereby improving collaboration. Using a single telephone number, along with other new features, the Mitel system will enable representatives to provide customers and travel agencies information faster than before. This will provide a higher level of customer support; a priority to the theme park. They can handle 12% more calls than before.
The Samsung SMT-i5230 IP Phone has the features to help any office worker get the most out of their working day. It includes a 3.2″ monochrome backlit display and 15 feature keys to make sure that every feature is just one click away.
The Samsung SMT-i5230 IP Phone would look great on any office professional’s desk. It’s features back up it’s design and can make anyones day more efficient. With 15 feature keys, everything is just one click away to make phone calls quicker and easier. The Samsung SMT-i5230 IP Phone is ideal for anyone wanting to have the best features available including executives and managers.
The Samsung SMT i5243 IP Phone is a fully featured executive handset that would be ideal for users who handle a large volume of calls, it is well suited for executives, management, admin staff and contact centre supervisors.
The Samsung SMT i5243 IP Phone has a vibrant graphical colour TFT LCD display. The Samsung SMT i5243 IP Phone has a UC dial in the phone that allows the user to easily change their status to one of three modes; in office, out of office or uc mode. This feature automatically indicates the presence or availability to other users, pre-set call routing options can be set up to forward calls to voicemail or a mobile phone.
Cant get any better service than this! Comtex is seriously awesome. They hooked us up with an awesome phone system for probably half of what the other companies wanted. Fast and friendly service. I conveniently email Cheryl and Anne when I have a question, and they get back to me right away. It’s like they work 24/7!! If you need a phone system or cameras installed, this is the place to go. They are excellent!
Thank you Daniel from Guardian Fence. We apprecaite the wonderful review you left us on Google and have reprinted it on our blog.
The Samsung OfficeServ 100 has been discontinued. However, Comtex still services, supports, programs and maintains this system. At our Comtex complex, we have all the parts and equipment necessary to repair or maintain the OfficeServ 100. If you want to expand or upgrade your existing OfficeServ 100, we can provide you with new or refurbishedFalcon or DS or ITP keysets, cards or cabinets. Please call or email us for any information, repair or purchases.
Video Surveillance is a type of security system that has been used for various reasons for many years. Security cameras have become a normalcy in today’s society, as banks, retail stores, retirement homes, and other public places have come to rely on the cameras.
There are many different situations that would benefit from the implication of video surveillance.
Since 1959, Comtex has provided clients with complete cabling infrastructures for video surveillance, telephone and access control systems. We utilize all types of cabling products and we specialize in the design and implementation of voice, data and video cabling. All cabling is professionally installed by our trained technicians. We provide a FREE on site cabling assessment, design and quote. We install the following voice, data and video cabling infrastructures: