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Video Conferencing in Mitel MiVoice Office 250 is Here!

After great demand, Mitel has introduced video conferencing to the Mitel MiVoice Office 250 system with the state of the art UC360 conference unit. Once only available to enterprise level clients using the Mitel Business platform, now small to medium businesses can take advantage of this game changer and play in the big league. You can even record the conference!

Getting a phone with video conferencing capabilities allows businesses to directly connect with their clients. When face-to-face communication is impossible, either because of geographical distance or busy schedules, making a meaningful connection can be a challenge. A tactful salesperson might be able to build confidence using only their voice but for more established business relationships, it becomes necessary to get the full picture. This is exactly why videoconference technology has become routine in forward-thinking companies.

Mitel has been the leading innovator of business communication systems for decades, offering a wide range of different phones for different purposes. The UC360 conference unit was only was available on the Mitel Business system; its enterprise level phone system- up until now. In response to popular demand, Mitel just introduced the 6.1 software platform for the MiVoice Office 250 system; this brings the enterprise level video conferencing feature right into the offices of the small to medium businesses. The MiVoice Office 250 is the complete package; enterprise solutions that maximize convenience and utility.

Mitel UC360 Video Cnference Unit

The UC360 is a state of the art audio conferencing unit, a presentation tool and when used with a high definition video camera, it is an HD video conferencing unit. Plus, with its USB connection and SD card slot, you can connect a laptop or add an SD card and easily present materials at client or employee meetings.

Incorporating a built-in DHCP server, the Mitel UC360 conference phone also enables users to manage contacts more efficiently, without the need for an additional network device, or administrator attention. Mitel’s priority has always been streamlining business communication, and upgrade to the MiVoice Office 250 is just more proof of that.

The UC360 conference unit opens a whole new world of possibilities for businesses, allowing employees to work remotely with greater ease, and fostering better longstanding business relationships with partners and clients all over the world. Having the opportunity to make a direct connection with the people you work with means an increased ability to exchange ideas, resources, and time. Soon, this invaluable tool will be a staple in every successful business.

And if you’re looking to have your Mitel system installed professionally, Comtex should be at the top of your list for installation, programming and service. Relying on experience is a no-brainer, and with over 56 years of experience, Comtex is far and away the leader of the pack. Contact us for more information.

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Movie Park Amusement park Upgrades to Mitel Communications Solution

Movie Park, the popular amusement park in Germany, has upgraded it communications system to a Mitel solution. They have enhanced its contact center services, simplified maintenance and lower its annual costs by $17,000 a year. Since opening in 1996, the Park relies heavily on its communications technology to offer superior customer services. The decision to upgrade was guided by implementing future proof technology and integrating its computer telephony integration (CTI) system with Outlook, thereby improving collaboration. Using a single telephone number, along with other new features, the Mitel system will enable representatives to provide customers and travel agencies information faster than before. This will provide a higher level of customer support; a priority to the theme park. They can handle 12% more calls than before.

If you have an interest in  Mitel system, please call us at 201-935-2000 or visit us at

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Mitel Has Impressive Growth in the Cloud Based Industry!

As compared to the same time frame last year, while Mitel has showed a modest increase in revenue, it did show impressive growth in its mobile and cloud business units. Another achievement for Mitel is that it was positioned as an industry leader for UC in Gartner’s magic quadrant.

Richard McBee, the Chief Executive Officer at Mitel stated that Mitel’s cloud business grew 21% by adding 235,500 new cloud seats in the last quarter. Mitel’s cloud based telephone system, MiCloud, has over 1.6 million users. Good news for a Mitel and Comtex clients!

Call us for a free telecom analysis and a demo of the Mitel system. 201-935-2000 or visit our website at

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Mitel UC360 Conference Phone is Awesome!

The Mitel UC360 conference unit is a state of the art audio conferencing unit, and a presentation tool. When it is used in connection with an HD video camera, it becomes a high definition video conferencing unit. This unit can replace the traditional overhead projector by using a USB socket and SD card slot for presentation material.

Best part is that you do not need to connect this unit to a Mitel system! Everyone can use it.

The UC360 has a modern bright blue light that emanates from the circular border of the speaker when in use and provides  an intuitive touch screen user interface. Besides style, it offers high tech functionality and features that are a must have for conferencing and collaboration.

The UC360 gives users everything they need to turn collaboration from a special event, into a natural part of every workday.

mitel-uc360-front-sideFeatures at a Glance:

  • 16 microphones
  • Intuitive touch screen
  • USB port for presentations
  • HD Video
  • Four Party Conference Bridge


Call us for a quote for the Mitel UC360 Conference unit. 201-935-2000 or visit our website

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Hyatt Hotels Prefer Mitel Telephone Systems

Did you know that 70% of Hyatt hotels in North America are using Mitel solutions; 155,500+ rooms. 97,000+ associates. 565+ Hotels and resorts. 50 countries. One communication standard—Mitel.

Mitel’s reputation as a leading provider of hospitality communication solutions has been achieved through a long-term commitment to improve guest experience and increase operational efficiency. Our customers enjoy flexible, scalable and secure communications designed to meet the needs of small and economy hotels through to some of the world’s most famous luxury hotels.

If you have an interest in Mitel’s hospitality solution, please call us at 201-935-2000 or visit our website at

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Mitel Partners with Horizon Network Partners!

best 5360e newMitel has officially partnered with Horizon Network Partners, a provider of Ethernet based fiber optic solutions for companies who need broadband technology and telecommunication services to power their businesses. The collaboration adds Mitel’s IP phone system to Horizon Network Partners’ customized suite of technology business solutions. Horizon Network Partners provide IP telephone solutions over a fiber optic network designed to address business communication needs, regardless of size. They also strive to deliver it in a cost-effective and efficient manner.
“Adding this upgraded service option to our portfolio allows us to offer our clients the latest technology, providing extensive communication features, robust call control and support for a wide range of innovative applications,” said Steve Steele, president and chief operating officer of Horizon Network Partners. “We are excited to be partnering with an industry leader like Mitel.”

Comtex has been a Mitel dealer for over 30 years. Please call us for a quote for a Mitel IP telephone system solution.

201-935-2000 or go to our website at