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Samsung SMT i5230 IP Telephone

The Samsung SMT-i5230 IP Phone has the features to help any office worker get the most out of their working day. It includes a 3.2″ monochrome backlit display and 15 feature keys to make sure that every feature is just one click away.

The Samsung SMT-i5230 IP Phone would look great on any office professional’s desk. It’s features back up it’s design and can make anyones day more efficient. With 15 feature keys, everything is just one click away to make phone calls quicker and easier. The Samsung SMT-i5230 IP Phone is ideal for anyone wanting to have the best features available including executives and managers.

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Analog vs. IP Video Surveillance Systems

There are 2 generations of technology for video surveillance systems. The first is the older analog based system and the second is the modern Internet Protocol (IP) based system. The biggest confusions are the cost of the 2 technologies and the relative effectiveness of them. This article attempts to provide a more precise big picture of cost benefits for a company considering a video surveillance system.

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Samsung OS7100 Business Telephone System

The Samsung 7100 business telephone system offers performance right out of the box: A compact hardworking system that expands with your business. An economical business communications solution with converged VoIP capabilities and performance built right into the system.

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Five Businesses to Utilize Surveillance Systems

Video Surveillance is a type of security system that has been used for various reasons for many years. Security cameras have become a normalcy in today’s society, as banks, retail stores, retirement homes, and other public places have come to rely on the cameras.

There are many different situations that would benefit from the implication of video surveillance.

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What is the Difference Between SIP Trunking and VoIP?

Confused about just what is the difference between SIP trunking and VoIP? How are they related and what are the differences? In simplest laymen’s terms we will provide the practical answer.

VOIP “voice over IP” is a generic term used to cover all voice traffic over the internet protocol.

SIP trunking is simply voice over IP, using the SIP signaling protocol, but instead of using a single SIP user the service provider is providing many. Basically like a T1 circuit, but using voip with multiple trunks.

The Session Initiation Protocol (SIP) is an application-layer control (signaling) protocol for creating, modifying, and terminating sessions with one or more participants. It can be used to create two-party, multiparty, or multicast sessions that include Internet telephone calls, multimedia distribution, and multimedia conferences.

Voice over Internet Protocol, also called VoIP, IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and Voice over Broadband is the routing of voice conversations over the Internet or through any other IP-based network.

SIP in some cases is a Type of VoIP. …

Since SIP is Session Initiation Protocol, and is a form of VOIP, it is used as a digital voice emulator/PRI replacement. It gives VOIP service more capabilities, such as DID’s (Direct Inward Dial numbers).  The benefit of this service on the commercial level is the ability to avoid buying a PRI card to accommodate a PRI. SIP trunks usually require SIP licenses and connect right to the system. SIP  trunks  are typically more cost effective than copper or t-1 circuits. At Comtex, we have clients who have upgraded to SIP trunks and the savings from the SIP trunks, paid for a new Samsung system in the first year of use.

SIP trunks are essentially have the power of PRI without the cost or limitations. SIP is only limited by your bandwidth, and carriers are coming up with some pretty interesting options.

This will be an area that many will need to become more familiar with, especially in the call center world.

For free assistance in finding a SIP or VoIP solution for your business, please contact Comtex. We offer a no risk and free carrier and telephone system evaluation.

For over 50 years, we have specialized in the design, installation and service of Digital & VoIP telephone systems and video surveillance systems. Free site survey. 24/7 emergency service. 

For more information on VoIP,  and VoIP Samsung phone system and Mitel VoIP phone systems, please click the links or simply visit us at www.comtex-nj.com .

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Technology Makes Off Site Working Easier

Did you read the Bergen Record on October 10, 2010? There is a great article, Technology making off-site working easier” by Carol Lawrence. The article highlights that technology is offering mobility features to small businesses by allowing it them to keep “valuable employees, widen sales territories, lessen employees’ commuting stress and even hire overseas.” The article also states that “nationally, the number of telecommuters grew to 17.2 million on 2008 from 12.4 million in 2006. 

Today’s workplace is no longer defined by the building with your company logo on it. Home-based employees and road warriors are becoming commonplace these days, and your communications system has to operate where your employees are most comfortable, everywhere.

Mitel and Samsung IP telephone systems allow you to easily accommodate home, or road based employees by seamlessly connecting incoming calls to your remote location. Off site IP phones allow your transient workers to handle, hold, conference, transfer or page just as if they were in the office.

A Samsung or Mitel system can offer you the following remote worker features:

  1.  Get your voice mail messages sent to your email in your cell phone or PC at home.
  2. Give out 1 number or extension to your clients that will simultaneously ring at your desk, cell and home phone. 
  3. Use an IP phone at home, your cell phone or a softphone in your computer and be directly connected to the office; eliminate toll calls to the office. 
  4. Make your cell or home phone a virtual extension of the phone system at the office. The phone functions as if you were in the office. Seamlessly transfer calls back and forth, put a call on hold at the office or on your remote phone, page over head at the office and check your voice mail.
  5. With SIP trunks, you can have a local presence for your remote workers, anywhere in the state or country by using their local telephone number that rings into your office.

Comtex can provide you with the technology to offer teleworking at your business. 

For more information on VoIP,  and VoIP Samsung phone system and Mitel VoIP phone systems, please click the links or simply visit us at www.comtex-nj.com .

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Comtex is now selling the Mitel 5000 CP Telephone System

For over 50 years, Comtex has specialized in the design, installation and service of Digital & VoIP telephone systems. We are the oldest Mitel dealer in New Jersey. We offer a Free site telephone survey,  24/7 emergency service, and cabling services.

The Mitel 5000 Communications Platform (CP), designed for small and medium-sized businesses (SMB), leverages the benefits of today’s converged networks and your business’ existing data network infrastructure investments.

In today’s competitive environment, the drive to operate more effectively and take cost out of the business is more critical than ever. Simplifying communications and enhancing customer service and collaboration are important to you; however, you need a cost-effective solution. Business success is built on providing quality service, building relationships and returning customers. The Mitel 5000 Communications Platform (CP) helps businesses redefine communications with a wide range of applications.

The Mitel 5000 Phone System is the answer for your converged communications needs offering you choice of digital IP or analog options for phones and network interfaces. It features full call handling and messaging as well as full networking support and feature transparency for multiple systems. The Mitel 5000 Phone System is designed to help your business benefit from the cost savings and infrastructure improvements of VoIP technology.

Offering advanced multimedia communications capabilities and substantial cost savings for businesses with up to 250 users, Mitel 5000 Communications Platform (CP) is based on open architecture interfaces and standard protocols, giving you the flexibility to tailor a system to suit your dynamic needs.

Choose from a variety of Mitel applications for simplifying individual communications, accelerating information flow throughout your organization and automating common processes to reduce costs and improve productivity, with powerful, easy-to-use tools for managing voice, e-mail and faxes across all devices.

The Mitel 5000 Communications Platform (CP) enables small businesses to blend their voice system into their data network, creating a cost-effective, efficient communications environment. The 5000 CP solution offers a digital, IP and analog communications platform, which allows businesses to network geographically-dispersed employees and locations, whether they are connecting offices and applications together over a data network, or deploying digital and IP phones to on-site employees.

The 5000 CPU delivers a wide breadth of embedded applications, in addition to a suite of advanced Unified Communications applications via the Mitel Applications Suite. The MAS for the 5000 CP includes applications such as Mitel NuPoint Unified Messaging™ (UM) and Mitel Speech Auto-Attendant, Mitel Customer Service Manager / Business Dashboard, and enhanced mobility with Dynamic Extension Express and Teleworking, all while laying the foundation for the latest in Unified Communications with Mitel Unified Communicator® (UC) Express and Mitel Unified Communicator® (UC) Advanced.

The Mitel 5000 Communications Platform offers small to medium sized businesses:

  • Choice– 5000 CP offers a hybrid communications platform, which enables businesses to network geographically dispersed employees and locations, whether they’re connecting offices and applications together over a data network, or deploying digital and IP phones to on-site employees.
  • Enhanced Efficiency– Mitel ensures your employees get maximum value from a broad range of Unified Communications and an innovative IP and Digital Desktop.
  • Anywhere, Anytime Collaboration– The Mitel portfolio of Mobility, Conferencing and Collaboration solutions for the 5000 CP enables employees to work effectively with colleagues, partners and customers across distance.
  • Flexible, Cost-Effective Growth– Flexible for any architecture,  the 5000 CP makes the most of a customers existing investment while providing a solid foundation for growth. It is expandable to support up to 250 users and multiple sites.

For more information on VoIP,  and VoIP Samsung phone system and Mitel VoIP phone systems, please click the links or simply visit us at www.comtex-nj.com .

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Comtex CCTV and Video Surveillance Systems in New Jersey NJ

Comtex is a leader in the design and installation of CCTV and digital video surveillance systems.  We have been designing CCTV systems in New Jersey for over 50 years. Comtex’s extensive experience in the industry evidences our reliability and long term stability. We will be here to meet your future service needs.

From the initial inquiry, Comtex will perform a security evaluation and conduct a FREE site survey. Comtex will use our 50 years of experience to custom design your system to address your particular security issues. All of our video surveillance systems come with a ONE YEAR GUARANTEE and we provide 24/7 emergency service

Shopping for a complete CCTV system can be confusing because there is such a variety of available products. Comtex’s goal is to guide you toward the best possible and most economical CCTV equipment based on your intended purpose and requirements. 

As technology changes so rapidly in this field, we do not align with one manufacturer. Instead, we only use the equipment that will best fit your precise needs. We install the very latest in system technology and are constantly reviewing and researching new products to make sure that Comtex stays at the forefront of product technology.

We recommend that you beware of CCTV package deals at internet stores. While they may look like a great deal, they are typically too good to be true. Low quality equipment, no installation, a lack of future technical support and no local vendor to honor the warranty or provide future service for your system, will cost your business more in the end. The vendor you work with is more important that the equipment you purchase because your vendor programs and services your system.

For more information on NJ video surveillance systems, cameras and DVRs, please go to our website at www.comtex-nj.com

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Samsung Introduces Latest Line of OfficeServ VoIP Phones

Samsung Business Communication Systems (BCS)today introduced its latest line of cost-saving, feature-rich VoIP telephones, the OfficeServ™ SMT-iSeries, and two complementary affordable integrated communications applications, OfficeServ Communicator Basic and OfficeServ Communicator Professional with Messenger. Combined with Samsung’s new line of VoIP phones, the integrated communications applications enhance collaboration among employees—on- and off-site—while increasing user flexibility, mobility and overall operating efficiency, and delivering all the benefits of unified communications.

Samsung’s launch of the versatile new SMTs (Samsung Multimedia Telephones), which offer small-to-midsized businesses a range of advanced features such as video calling and a visual phone book, addresses the growing demand for cost-efficient VoIP phones that also can improve communication between on- and off-site colleagues. A study from market research firm In-Stat indicates that 42 percent of U.S. businesses had a VoIP solution in at least one location by the end of 2009. The number is expected to increase to 79 percent by 2013.

“With VoIP solutions continuing to gain in popularity, especially among small-to-midsized businesses, savvy users are now looking beyond cost savings alone and focusing on how these phones can optimize their operations,” says Doug Wonson, Vice President and General Manager, Samsung BCS. “Understanding this trend, we launched our latest line of feature-rich OfficeServ™ SMT-iSeries phones to coincide with the debut of Samsung’s two new affordable integrated Communicator applications.”

OfficeServ SMT-iSeries VoIP Phones

In addition to providing optimal functionality with Samsung’s two new integrated communications applications, the new SMT line of phones is compatible with all Samsung OfficeServ 7000 Series platforms. For growing businesses or companies that have distributed staff, extending communications capabilities is as simple as adding a new SMT phone to an existing LAN. Other features and capabilities of SMT-iSeries phones include:

• video calling to other Samsung video phones on similar systems;
• short messaging;
• phone book;
• large display screens and easy-to-navigate menus;
• high-definition audio technology/full duplex speakerphones;
• ergonomically adjustable desktop mount;
• user-definable settings for dimming or timing out the LCD.

The new phones are available in five models that offer a range of functions: SMT-i5243, SMT-i5230, SMT-i5220, SMT-i5210 and SMT-i3105. Among the features offered with top-of-the-line SMT-i5243 model phones are a web camera for video calling, Bluetooth® capability, an XML browser and access to a visual phone book (or caller ID with photo). SMT-i5230 model phones are desiless, making them ideal for users with numerous, frequently changing contacts. Five numbers can be viewed at once and users can scroll up or down to view a total of 99 numbers.

For users requiring multiple line appearances and DSS/BLF buttons, the SMT-i5220 is ideal. Features of the SMT-i5220 include customizable soft keys and programmable buttons, one-touch speed dialing and easy navigation—similar to the Samsung mobile phone user interface. The SMT-i5210 is perfect for administrative use and routine answering and dialing. The 14-button phone includes a backlit display and easy access to call logs, voice mail and directory. Entry-level SMT-i3105 phones, which feature basic functions such as transfer, hold and conference as well as the ability to send short messages via the display interface, are ideal for common areas such as lobbies or waiting rooms.

An optional gigabit adapter is available for SMT-i5200 model IP phones and an IP add-on module allows for 64 programmable keys.

For more information, please visit our website www.comtex-nj.com .

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Video Surveillance Turns the Corner- Part II

It starts with the eye

Any surveillance system starts with the cameras, which must have adequate resolution for human operators or analytical software to pick out vital information, such as license plate numbers. They must also be able to capture the entire scene you want to monitor, either by moving around or by having a stationary wide-angle — and typically high-resolution — view.