Business Telephone Systems News

Business Telephone Systems News, Posts, VoIP Technology News

Samsung Introduces Latest Line of OfficeServ VoIP Phones

Samsung Business Communication Systems (BCS)today introduced its latest line of cost-saving, feature-rich VoIP telephones, the OfficeServ™ SMT-iSeries, and two complementary affordable integrated communications applications, OfficeServ Communicator Basic and OfficeServ Communicator Professional with Messenger. Combined with Samsung’s new line of VoIP phones, the integrated communications applications enhance collaboration among employees—on- and off-site—while increasing user flexibility, mobility and overall operating efficiency, and delivering all the benefits of unified communications. Samsung’s launch of the versatile new SMTs (Samsung Multimedia Telephones), which offer small-to-midsized businesses a range of advanced features such as video calling and a visual phone book, addresses the growing demand for cost-efficient VoIP phones that also can improve communication between on- and off-site colleagues. A study from market research firm In-Stat indicates that 42 percent of U.S. businesses had a VoIP solution in at least one location by the end of 2009. The number is expected to increase to 79 percent by 2013. “With VoIP solutions continuing to gain in popularity, especially among small-to-midsized businesses, savvy users are now looking beyond cost savings alone and focusing on how these phones can optimize their operations,” says Doug Wonson, Vice President and General Manager, Samsung BCS. “Understanding this trend, we launched our latest line of feature-rich OfficeServ™ SMT-iSeries phones to coincide with the debut of Samsung’s two new affordable integrated Communicator applications.” OfficeServ SMT-iSeries VoIP Phones In addition to providing optimal functionality with Samsung’s two new integrated communications applications, the new SMT line of phones is compatible with all Samsung OfficeServ 7000 Series platforms. For growing businesses or companies that have distributed staff, extending communications capabilities is as simple as adding a new SMT phone to an existing LAN. Other features and capabilities of SMT-iSeries phones include: • video calling to other Samsung video phones on similar systems; • short messaging; • phone book; • large display screens and easy-to-navigate menus; • high-definition audio technology/full duplex speakerphones; • ergonomically adjustable desktop mount; • user-definable settings for dimming or timing out the LCD. The new phones are available in five models that offer a range of functions: SMT-i5243, SMT-i5230, SMT-i5220, SMT-i5210 and SMT-i3105. Among the features offered with top-of-the-line SMT-i5243 model phones are a web camera for video calling, Bluetooth® capability, an XML browser and access to a visual phone book (or caller ID with photo). SMT-i5230 model phones are desiless, making them ideal for users with numerous, frequently changing contacts. Five numbers can be viewed at once and users can scroll up or down to view a total of 99 numbers. For users requiring multiple line appearances and DSS/BLF buttons, the SMT-i5220 is ideal. Features of the SMT-i5220 include customizable soft keys and programmable buttons, one-touch speed dialing and easy navigation—similar to the Samsung mobile phone user interface. The SMT-i5210 is perfect for administrative use and routine answering and dialing. The 14-button phone includes a backlit display and easy access to call logs, voice mail and directory. Entry-level SMT-i3105 phones, which feature basic functions such as transfer, hold and conference as well as the ability to send short messages via the display interface, are ideal for common areas such as lobbies or waiting rooms. An optional gigabit adapter is available for SMT-i5200 model IP phones and an IP add-on module allows for 64 programmable keys. For more information, please visit our website www.comtex-nj.com .

Business Telephone Systems News, Posts, VoIP Technology News

Samsung 7000 Series Telephone System – Robust Voice over IP Features

A business telephone system that features robust voice over IP features is ideal to meet the specific telecommunication needs of small and medium sized businesses. The Samsung 7000 series, including the Samsung 7030, Samsung 7100, Samsung 7200-s, Samsung 7200, and Samsung 7400 phone systems are an ideal choice to stand ahead of the prevailing competition in the business world. Improve Business Productivity Potential customers play a vital role in ensuring the success of any business enterprise. For attaining this, your company should have effective customer care service. The Samsung 7000 series with VoIP features is an ideal option that delivers all the advanced facilities needed for any size business. This phone service offers all the advanced customer care facilities needed for a business enterprise. The auto attendant feature of these systems efficiently manage all calls coming to your office in a professional style. The callers will be welcomed with pre-recorded greetings. The auto attendant takes care of all functions such as call forwarding, call routing, voice mail and fax mail services. Music on hold service is also integrated in this business telephone system. All these advanced features will help you present a credible image to your customers, and draw potential customers to your business. VoIP – An Inexpensive Means of Communication VoIP or Voice over Internet Protocol has become an inexpensive means of communication for small and medium sized businesses. It greatly reduces the telecom bills with its broadband network connection. Long distance, international calls can be made at a fraction of the cost with the help of the web interface of this phone system. This will help your customers make calls at highly reduced rates and build up better customer relationship. Samsung offers the newest technology, including MOBEX and voice mail to email. If you have any interest in any Samsung phone system, Samsung 7030, Samsung 7100, Samsung 7200-s, Samsung 7200, and Samsung 7400, please clikc the links or simply visit our website at www.comtex-nj.com.

Business Telephone Systems News, Posts

Mitel Contact Center Solutions Receives 2009 Product of the Year Award

Mitel honored by Customer Interactions Solutions Magazine for fourth year in a row OTTAWA, Ontario – Jan. 29, 2010 – Mitel®, trusted provider of unified communications software solutions announced today that Mitel Contact Center Solutions has received a 2009 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine. This is the fourth year in a row that Mitel has received this award.

Business Telephone Systems News, Posts, VoIP Technology News

Samsung Releases OfficeServ Mobex for Integrated, Instant Connectivity

Samsung Communications has released the OfficeServ Mobex features across its OfficeServ 7000 series of Enterprise IP Solutions.  OfficeServ Mobex means that Samsung OfficeServ customers can now integrate mobile phones, (or other external phone numbers/phones), as extensions of the office telephone system. It’s immediate, seamless and personalized, and means you are never out of reach.

Business Telephone Systems News, Posts

Samsung Business Communication Systems (BCS) Adds New Feature-Rich Systems to Affordable OfficeServ™ 7000 Series- Part 2

The Samsung OfficeServ 7200-S is a flexible, economically-expandable, converged telecommunication platform ideally suited for small-to-midsized businesses. With support for up to 64 stations, the OfficeServ 7200-S allows users to take advantage of the powerful set of built-in and add-on features of the larger OfficeServ 7200 platform with capacity “right-sized” for these businesses. The OfficeServ 7200-S is flexible enough to accommodate a wide range of digital, IP, and wireless phones to match a company’s changing telecom needs. Furthermore, by taking advantage of SIP services and VoIP technologies, companies can increase the return on their telecom investment with reduced carrier charges and monthly telecom costs. In addition, the OfficeServ 7200-S has a wide range of built-in features including: Call monitoring and reporting capabilities. Auto attendant and Uniform Call Distribution (UCD) for efficient call handling. Embedded voicemail and email gateway for delivering voicemail messages directly to a Microsoft Outlook inbox. Enterprise-class firewall and Intrusion Detection system to protect the system from unwanted intrusions. The OfficeServ 7200-S platform also offers a powerful set of optional add-on features and Computer Telephony Integration (CTI) applications to further increase worker productivity and accessibility. These include: SPNet ― enables networking to other OfficeServ platforms at remote offices. Executive Mobex ― allows your desk phone and mobile phone to ring simultaneously and gives you the ability to transfer, conference, and put calls on hold from your mobile phone. Hot Desking ― lets individual employees have alternate work areas, or multiple employees share a common work area. Computer Telephony Integration (CTI) applications ― enhances on- and off-site productivity, improves cost efficiency, and helps streamline operations. Wireless Access Points ― allows seamless integration of wireless handsets and PDAs with phone system features to increase mobility and accessibility. Both the OfficeServ 7030 and the OfficeServ 7200-S are available through Samsung Authorized Dealers and are backed by a team of expert service technicians. Telephone user training also is available from a team of specialists. For more information, please visit www.comtex-nj.com or Samsung 7000 Series business telephone systems. Other relevant links: Samsung 7030, Samsung 7100, Samsung 7200, Samsung 7400 or Samsung business telephone systems.

Business Telephone Systems News, Posts

Samsung Business Communication Systems (BCS) Adds New Feature-Rich Systems to Affordable OfficeServ™ 7000 Series- Part 1

RICHARDSON, Texas on Dec 15, 2009 Samsung OfficeServ™ 7030 and 7200-S offer “right-sized” features and capacity to meet advanced communication needs of cost-conscious businesses. Samsung Business Communication Systems (BCS) today introduced the compact OfficeServ™ 7030 and economically-expandable OfficeServ™ 7200-S as the two newest additions to its popular OfficeServTM 7000 series of converged telephony solutions for small and medium-sized businesses (SMBs). Ideal for cost-conscious start-ups, entrepreneurs

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