BLOG – IMAGINEERING WITH COMMUNICATIONS
Message On Hold Facts
April 30, 2010
Turn the waiting time in to selling time! Increase your sales…
15-35% of callers will purchase additional items or services as a result of something they heard on hold.
The average business receives 100 calls per day and the average hold time is 43 seconds.
Did you know up to 70% of calls are put on hold? Music and messages on hold reduce caller hangups by over 80%.
Over 80% of callers prefer to hear music and information, rather than just music.
If youa re itnerested in purchasing a custom On Hold production with no recurring charges please visit our website at www.comtex-nj.com.