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Business Telephone Systems News, Posts, VoIP Technology News

Technology Makes Off Site Working Easier

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Did you read the Bergen Record on October 10, 2010? There is a great article, Technology making off-site working easier” by Carol Lawrence. The article highlights that technology is offering mobility features to small businesses by allowing it them to keep “valuable employees, widen sales territories, lessen employees’ commuting stress and even hire overseas.” The article also states that “nationally, the number of telecommuters grew to 17.2 million on 2008 from 12.4 million in 2006. Today’s workplace is no longer defined by the building with your company logo on it. Home-based employees and road warriors are becoming commonplace these days, and your communications system has to operate where your employees are most comfortable, everywhere. Mitel and Samsung IP telephone systems allow you to easily accommodate home, or road based employees by seamlessly connecting incoming calls to your remote location. Off site IP phones allow your transient workers to handle, hold, conference, transfer or page just as if they were in the office. A Samsung or Mitel system can offer you the following remote worker features:  Get your voice mail messages sent to your email in your cell phone or PC at home. Give out 1 number or extension to your clients that will simultaneously ring at your desk, cell and home phone. Use an IP phone at home, your cell phone or a softphone in your computer and be directly connected to the office; eliminate toll calls to the office. Make your cell or home phone a virtual extension of the phone system at the office. The phone functions as if you were in the office. Seamlessly transfer calls back and forth, put a call on hold at the office or on your remote phone, page over head at the office and check your voice mail. With SIP trunks, you can have a local presence for your remote workers, anywhere in the state or country by using their local telephone number that rings into your office. Comtex can provide you with the technology to offer teleworking at your business. For more information on VoIP,  and VoIP Samsung phone system and Mitel VoIP phone systems, please click the links or simply visit us at www.comtex-nj.com .

Business Telephone Systems News, Posts

Samsung Business Communication Systems (BCS) Adds New Feature-Rich Systems to Affordable OfficeServ™ 7000 Series- Part 2

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The Samsung OfficeServ 7200-S is a flexible, economically-expandable, converged telecommunication platform ideally suited for small-to-midsized businesses. With support for up to 64 stations, the OfficeServ 7200-S allows users to take advantage of the powerful set of built-in and add-on features of the larger OfficeServ 7200 platform with capacity “right-sized” for these businesses. The OfficeServ 7200-S is flexible enough to accommodate a wide range of digital, IP, and wireless phones to match a company’s changing telecom needs. Furthermore, by taking advantage of SIP services and VoIP technologies, companies can increase the return on their telecom investment with reduced carrier charges and monthly telecom costs. In addition, the OfficeServ 7200-S has a wide range of built-in features including: Call monitoring and reporting capabilities. Auto attendant and Uniform Call Distribution (UCD) for efficient call handling. Embedded voicemail and email gateway for delivering voicemail messages directly to a Microsoft Outlook inbox. Enterprise-class firewall and Intrusion Detection system to protect the system from unwanted intrusions. The OfficeServ 7200-S platform also offers a powerful set of optional add-on features and Computer Telephony Integration (CTI) applications to further increase worker productivity and accessibility. These include: SPNet ― enables networking to other OfficeServ platforms at remote offices. Executive Mobex ― allows your desk phone and mobile phone to ring simultaneously and gives you the ability to transfer, conference, and put calls on hold from your mobile phone. Hot Desking ― lets individual employees have alternate work areas, or multiple employees share a common work area. Computer Telephony Integration (CTI) applications ― enhances on- and off-site productivity, improves cost efficiency, and helps streamline operations. Wireless Access Points ― allows seamless integration of wireless handsets and PDAs with phone system features to increase mobility and accessibility. Both the OfficeServ 7030 and the OfficeServ 7200-S are available through Samsung Authorized Dealers and are backed by a team of expert service technicians. Telephone user training also is available from a team of specialists. For more information, please visit www.comtex-nj.com or Samsung 7000 Series business telephone systems. Other relevant links: Samsung 7030, Samsung 7100, Samsung 7200, Samsung 7400 or Samsung business telephone systems.

Business Telephone Systems News, Posts

Samsung Business Communication Systems (BCS) Adds New Feature-Rich Systems to Affordable OfficeServ™ 7000 Series- Part 1

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RICHARDSON, Texas on Dec 15, 2009 Samsung OfficeServ™ 7030 and 7200-S offer “right-sized” features and capacity to meet advanced communication needs of cost-conscious businesses. Samsung Business Communication Systems (BCS) today introduced the compact OfficeServ™ 7030 and economically-expandable OfficeServ™ 7200-S as the two newest additions to its popular OfficeServTM 7000 series of converged telephony solutions for small and medium-sized businesses (SMBs). Ideal for cost-conscious start-ups, entrepreneurs

Business Telephone Systems News, Posts, VoIP Technology News

Useful Information about VOIP Gateways

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You must have heard about VoIP and VoIP gateways. But do you know what these technologies actually are all about? To understand what a VoIP gateway is, you first need to understand what VoIP technology is all about. VoIP is the term used for Voice over Internet Protocol . It refers to the technology which facilitates transmission of voice traffic over internet networks. Internet protocol was originally developed for sharing data. After its immense success, the technology was adapted for sharing voice networking. More and more business organizations have started to use VoIP instead of the traditional PSTN for communicating because it is cheaper and more useful than the other mediums of voice communications. Some of the benefits of using VoIP technology and VoIP phones include: VoIP facilitates to transmit more than one phone call on a single broadband phone line. Therefore, more telephone lines can be installed by the business at a lower cost. Like business phone systems, VoIP phones too, have many advanced features such as call forwarding, caller ID, call waiting etc. For these features, the businesses do not have to pay any extra charges. VoIP offers unified and secured communications, which can be integrated with other internet based services such as video conferencing, web conferencing etc for enhancing the business communication. Now let us discuss what is a VoIP gateway. Gateways are devices which convert telephony traffic into internet protocol so that data can be transferred over a network. These are generally used in the following two ways: 1- For converting PSTN to VoIP.  A VoIP gateway facilitates receiving and placing VoIP calls on a regular telephone network. With the VoIP technology, businesses can make larger volumes of calls at much lower prices. 2- To connect traditional PBX and other business phone systems to an IP network. A VoIP gateway allows making a call using VoIP technology instead of a regular telephone line. Business can either buy these services from a reputed and reliable VoIP service provider or can route the calls through the internet to reduce the call charges. VoIP gateways are available in the form of external units and PCI cards. However, most of the business organizations prefer using the external units as their VoIP devices. Every VoIP gateway has a connector for getting connected to the IP network and one or more number of ports for connecting the phones lines to it. V.  Kushwaha For more information, pleae visit www.comtex-nj.com

Business Telephone Systems News, Posts

Picking a Telephone Technician

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Telephone technicians play a crucial role in the proper repair or installation of your new business phone system. There are many technicians available for the task. However, there are fewer that truly meet the criteria for excellence that today’s integrated phone systems demand. The test of a good phone technician is not just expertise and experience, but also respect for the customer and good interpersonal skills.

Business Telephone Systems News, Posts

Samsung Prostar- Discontinued But Still a Great Seller

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Samsung Prostar is a discontinued model, but still a big seller in the used and reconditioned phone marketplace. These phones are often referred to as hybrids, which means that they use both conventional switch technology and digital integration with your PC, PDA, and other digital devices. These phones are a great in-between step for growing businesses for which big, network-driven phone systems aren’t practical, yet wants to keep up with the exciting new changes in technology.

Business Telephone Systems News, Posts, VoIP Technology News

The Essential Guide to SIP Trunking- Part 1

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A SIP (Session Initiation Protocol) trunk is a service that allows businesses with an installed PBX to use real-time communications including VoIP. By connecting a SIP trunk to an internal traditional PSTN (public switched telephone network) phone system, companies can communicate over IP outside the enterprise. In addition, companies can replace traditional fixed PSTN lines with an IP phone system connected externally through an SIP-trunking service, thereby creating a single conduit for multimedia components including voice, video and data.

Business Telephone Systems News, Posts, VoIP Technology News

SAMSUNG AND VOXITAS BRING SIP TRUNKING TO OFFICESERV 7000 SERIES

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Richardson, TX and St. Louis, MO –  Samsung  Business Communication Systems (BCS) and Voxitas  announced a joint marketing agreement that combines the Samsung OfficeServ 7000 Series of converged telecommunications platforms with Voxitas SIP trunking services to provide small and medium-sized businesses (SMBs) with cost-effective, Internet-based, telephony solutions.

Business Telephone Systems News, Posts

Samsung Market Share Growth- #1 Position

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We’ve just received Q1’09 market share information from InfoTrack’s enterprise communications study and we’re excited by the results. In Q4’08 Samsung was 5th in the Key/Hybrid market within the 2-400 line segment.  Due to your efforts and our ability to sell as a team, we moved into the NUMBER 1 Position in the 2-400 lines segment during Q1’09! Wait there’s more – During this same time period when our sales channel and our Team were making this happen, overall industry Market Growth declined 28%, thus making our accomplishment even more significant and rewarding.  This market place momentum increased our market share by 1% over last year with just one quarter of the year gone by. Samsung will continue to develop meaningful programs and promotions and  support the dealers’ selling efforts with their dedicated resources. Eric Wortmann – Strategic Marketing June 23, 2009

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