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Mitel IP Telephones, Posts

Mitel Intends to Double In Size Within 3 Years

Mitel has three categories of expansion in mind; contact center, mobility verticals and the cloud. They have acquired companies in these divisions so that they can consolidate their growth. Mitel recently acquired Mavenir Systems to expand its mobile capabilities and capitalize on the demand for wireless 4G LTE services. This acquisition will expand Mitel’s footprint to over 130 service providers and mobile operators; it will cover billion subscribers globally. Mitel is also building on its contact center solution as an essential compliment to its cloud communications, voice and collaboration services. The Prairie-Frye and OAISYS acquisitions making this possible. Companies are increasingly looking for contact center call recording and quality management solutions to enable data to be converted into official business intelligence; this is an invaluable resource for all organizations. Mitel is also active in IP based communication solutions. They offer cloud-based telephony services and a wide range of network services. MiCloud is a Mitel hosted platform for voice communications. You can easily add most of the enterprise options that were once only available to big businesses because of the cost of implementation.

Business Telephone Systems News, Cabling, Phone Systems, Posts, Telephone Systems, Voice Data and Video Cabling, Voice Data video cabling, Wiring

Samsung SMT i5230 IP Telephone

The Samsung SMT-i5230 IP Phone has the features to help any office worker get the most out of their working day. It includes a 3.2″ monochrome backlit display and 15 feature keys to make sure that every feature is just one click away. The Samsung SMT-i5230 IP Phone would look great on any office professional’s desk. It’s features back up it’s design and can make anyones day more efficient. With 15 feature keys, everything is just one click away to make phone calls quicker and easier. The Samsung SMT-i5230 IP Phone is ideal for anyone wanting to have the best features available including executives and managers.

Business Telephone Systems News, Posts

Mitel Contact Center Solutions Receives 2009 Product of the Year Award

Mitel honored by Customer Interactions Solutions Magazine for fourth year in a row OTTAWA, Ontario – Jan. 29, 2010 – Mitel®, trusted provider of unified communications software solutions announced today that Mitel Contact Center Solutions has received a 2009 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine. This is the fourth year in a row that Mitel has received this award.

Business Telephone Systems News, Posts, VoIP Technology News

Useful Information about VOIP Gateways

You must have heard about VoIP and VoIP gateways. But do you know what these technologies actually are all about? To understand what a VoIP gateway is, you first need to understand what VoIP technology is all about. VoIP is the term used for Voice over Internet Protocol . It refers to the technology which facilitates transmission of voice traffic over internet networks. Internet protocol was originally developed for sharing data. After its immense success, the technology was adapted for sharing voice networking. More and more business organizations have started to use VoIP instead of the traditional PSTN for communicating because it is cheaper and more useful than the other mediums of voice communications. Some of the benefits of using VoIP technology and VoIP phones include: VoIP facilitates to transmit more than one phone call on a single broadband phone line. Therefore, more telephone lines can be installed by the business at a lower cost. Like business phone systems, VoIP phones too, have many advanced features such as call forwarding, caller ID, call waiting etc. For these features, the businesses do not have to pay any extra charges. VoIP offers unified and secured communications, which can be integrated with other internet based services such as video conferencing, web conferencing etc for enhancing the business communication. Now let us discuss what is a VoIP gateway. Gateways are devices which convert telephony traffic into internet protocol so that data can be transferred over a network. These are generally used in the following two ways: 1- For converting PSTN to VoIP.  A VoIP gateway facilitates receiving and placing VoIP calls on a regular telephone network. With the VoIP technology, businesses can make larger volumes of calls at much lower prices. 2- To connect traditional PBX and other business phone systems to an IP network. A VoIP gateway allows making a call using VoIP technology instead of a regular telephone line. Business can either buy these services from a reputed and reliable VoIP service provider or can route the calls through the internet to reduce the call charges. VoIP gateways are available in the form of external units and PCI cards. However, most of the business organizations prefer using the external units as their VoIP devices. Every VoIP gateway has a connector for getting connected to the IP network and one or more number of ports for connecting the phones lines to it. V.  Kushwaha For more information, pleae visit www.comtex-nj.com

Business Telephone Systems News, Posts

Picking a Telephone Technician

Telephone technicians play a crucial role in the proper repair or installation of your new business phone system. There are many technicians available for the task. However, there are fewer that truly meet the criteria for excellence that today’s integrated phone systems demand. The test of a good phone technician is not just expertise and experience, but also respect for the customer and good interpersonal skills.

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