Telephone technicians play a crucial role in the proper repair or installation of your new business phone system. There are many technicians available for the task. However, there are fewer that truly meet the criteria for excellence that today’s integrated phone systems demand. The test of a good phone technician is not just expertise and experience, but also respect for the customer and good interpersonal skills.
Samsung Prostar is a discontinued model, but still a big seller in the used and reconditioned phone marketplace. These phones are often referred to as hybrids, which means that they use both conventional switch technology and digital integration with your PC, PDA, and other digital devices. These phones are a great in-between step for growing businesses for which big, network-driven phone systems aren’t practical, yet wants to keep up with the exciting new changes in technology.
A SIP (Session Initiation Protocol) trunk is a service that allows businesses with an installed PBX to use real-time communications including VoIP. By connecting a SIP trunk to an internal traditional PSTN (public switched telephone network) phone system, companies can communicate over IP outside the enterprise. In addition, companies can replace traditional fixed PSTN lines with an IP phone system connected externally through an SIP-trunking service, thereby creating a single conduit for multimedia components including voice, video and data.
It’s not a surprise that Voice-over-Internet-Protocol (VoIP) has become a great asset to many people around the world.
E911 (enhanced 911) is a technology that’s designed to give ordinary landline telephones the ability to transmit critical location data quickly and transparently, as well as to provide accurate emergency-calling capabilities to nontraditional-telephony devices such as mobile and VoIP phones.
Richardson, TX and St. Louis, MO – Samsung Business Communication Systems (BCS) and Voxitas announced a joint marketing agreement that combines the Samsung OfficeServ 7000 Series of converged telecommunications platforms with Voxitas SIP trunking services to provide small and medium-sized businesses (SMBs) with cost-effective, Internet-based, telephony solutions.
Samsung does it again with the introduction of some additional features necessary in today’s mobile office keeping employees reachable and accessible. Mobile Extension, Cell Phone Connect and Hot Desking are
For those of us around in the mid-1970’s, the idea of a telephone switchboard may be forever tainted by the Saturday Night Live skit where Lily Tomlin, as a switchboard operator, randomly disconnects calls and infamously declares, “We don’t care, we don’t have to…we’re the phone company.”
Regardless of whether you are establishing VoIP telephony for your home or your business, the VoIP gateway is an essential element in making sure you are able to send and receive calls via IP
In recent years, organizations using Mitel call recording software have begun to recognize the importance of the contact center as a significant source of business intelligence.
