Author name: Comtex Inc.

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Movie Park Amusement park Upgrades to Mitel Communications Solution

Movie Park, the popular amusement park in Germany, has upgraded it communications system to a Mitel solution. They have enhanced its contact center services, simplified maintenance and lower its annual costs by $17,000 a year. Since opening in 1996, the Park relies heavily on its communications technology to offer superior customer services. The decision to upgrade was guided by implementing future proof technology and integrating its computer telephony integration (CTI) system with Outlook, thereby improving collaboration. Using a single telephone number, along with other new features, the Mitel system will enable representatives to provide customers and travel agencies information faster than before. This will provide a higher level of customer support; a priority to the theme park. They can handle 12% more calls than before. If you have an interest in  Mitel system, please call us at 201-935-2000 or visit us at https://comtex-nj.com/.

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Mitel Has Impressive Growth in the Cloud Based Industry!

As compared to the same time frame last year, while Mitel has showed a modest increase in revenue, it did show impressive growth in its mobile and cloud business units. Another achievement for Mitel is that it was positioned as an industry leader for UC in Gartner’s magic quadrant. Richard McBee, the Chief Executive Officer at Mitel stated that Mitel’s cloud business grew 21% by adding 235,500 new cloud seats in the last quarter. Mitel’s cloud based telephone system, MiCloud, has over 1.6 million users. Good news for a Mitel and Comtex clients! Call us for a free telecom analysis and a demo of the Mitel system. 201-935-2000 or visit our website at comtex-nj.com.

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Comtex Surveillance System Saves Client $$ and Aggravation!

One of our existing clients, who chooses to remain anonymous but allowed us to post this story, invested in a surveillance system purchased and installed by Comtex. An employee, who was being disciplined with the intent of termination, had claimed to have been injured at a specific location and time. Our client reviewed the video footage and found no evidence that this “injury” occurred. Our client showed it to the insurance company and they denied the claim. Our client told us that footage “saved them from losing thousands of dollars.” This same client, in the following month, had an employee who was moving some welding gas tanks in an unsafe way. The client had reviewed the footage and after confronting the employee with the evidence of his unsafe actions, he accepted termination without complaint. Our client wrote us and stated: “It turns out that the decision to purchase the system, made for completely different reasons, has benefited us in unexpected ways. Often I find that decisions I struggle with considering what I think are the important factors turn out better or worse because of things I didn’t anticipate.” If you have an interest in a video surveillance system, please visit our website at www.comtex-nj.com or callus at 201-935-2000

Mitel IP Telephones, Posts

Mitel Intends to Double In Size Within 3 Years

Mitel has three categories of expansion in mind; contact center, mobility verticals and the cloud. They have acquired companies in these divisions so that they can consolidate their growth. Mitel recently acquired Mavenir Systems to expand its mobile capabilities and capitalize on the demand for wireless 4G LTE services. This acquisition will expand Mitel’s footprint to over 130 service providers and mobile operators; it will cover billion subscribers globally. Mitel is also building on its contact center solution as an essential compliment to its cloud communications, voice and collaboration services. The Prairie-Frye and OAISYS acquisitions making this possible. Companies are increasingly looking for contact center call recording and quality management solutions to enable data to be converted into official business intelligence; this is an invaluable resource for all organizations. Mitel is also active in IP based communication solutions. They offer cloud-based telephony services and a wide range of network services. MiCloud is a Mitel hosted platform for voice communications. You can easily add most of the enterprise options that were once only available to big businesses because of the cost of implementation.

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Mitel UC360 Conference Phone is Awesome!

The Mitel UC360 conference unit is a state of the art audio conferencing unit, and a presentation tool. When it is used in connection with an HD video camera, it becomes a high definition video conferencing unit. This unit can replace the traditional overhead projector by using a USB socket and SD card slot for presentation material. Best part is that you do not need to connect this unit to a Mitel system! Everyone can use it. The UC360 has a modern bright blue light that emanates from the circular border of the speaker when in use and provides  an intuitive touch screen user interface. Besides style, it offers high tech functionality and features that are a must have for conferencing and collaboration. The UC360 gives users everything they need to turn collaboration from a special event, into a natural part of every workday. Features at a Glance: 16 microphones Intuitive touch screen USB port for presentations HD Video Four Party Conference Bridge Call us for a quote for the Mitel UC360 Conference unit. 201-935-2000 or visit our website www.comtex-nj.com.

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Hyatt Hotels Prefer Mitel Telephone Systems

Did you know that 70% of Hyatt hotels in North America are using Mitel solutions; 155,500+ rooms. 97,000+ associates. 565+ Hotels and resorts. 50 countries. One communication standard—Mitel. Mitel’s reputation as a leading provider of hospitality communication solutions has been achieved through a long-term commitment to improve guest experience and increase operational efficiency. Our customers enjoy flexible, scalable and secure communications designed to meet the needs of small and economy hotels through to some of the world’s most famous luxury hotels. If you have an interest in Mitel’s hospitality solution, please call us at 201-935-2000 or visit our website at comtexinc.com.

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Mitel Partners with Horizon Network Partners!

Mitel has officially partnered with Horizon Network Partners, a provider of Ethernet based fiber optic solutions for companies who need broadband technology and telecommunication services to power their businesses. The collaboration adds Mitel’s IP phone system to Horizon Network Partners’ customized suite of technology business solutions. Horizon Network Partners provide IP telephone solutions over a fiber optic network designed to address business communication needs, regardless of size. They also strive to deliver it in a cost-effective and efficient manner. “Adding this upgraded service option to our portfolio allows us to offer our clients the latest technology, providing extensive communication features, robust call control and support for a wide range of innovative applications,” said Steve Steele, president and chief operating officer of Horizon Network Partners. “We are excited to be partnering with an industry leader like Mitel.” Comtex has been a Mitel dealer for over 30 years. Please call us for a quote for a Mitel IP telephone system solution. 201-935-2000 or go to our website at comtex-nj.com

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Comtex Installed CCTV System Catches Thief!

Comtex client, Just Cats Veterinary Hospital in Stamford, Connecticut stated in an email “Money well spent” after the prime suspect in a string of burglaries was identified from surveillance video captured and recorded on a CCTV system purchased and installed by Comtex. Just Cats was the victim of an attempted burglary. An named individual became the prime suspect when he appeared to be in a surveillance video that showed him pulling a crowbar out of a backpack and trying to force his way into the popular cat veterinarian’s practice. Police were able to identify the suspect; arrest and convict him. He will be serving time in jail. If you are interested in a CCTV system, please go to our website or call us 201-935-2000

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Mitel Fastest Growing UC Provider

Mitel is the fastest growing global UC provider in the telecom industry. More and more end users are choosing to work with Mitel over the competition. Mitel now has over 1 billion in revenue and operates in over 100 countries. Mitel is a strong contender in the industry. Call Comtex for a free telecom survey and demo of a Mitel telephone system www.comtex-nj.com 201-935-2000

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Using Cameras to Stop Drivers from Illegally Passing Stopped School Buses

Iowa is looking to purchase CCTV cameras to help enforce an Iowa law that increased penalties for drivers who illegally drive past a school bus if it is stopped on a road. The law, typically referred to as Kadyn’s Law, suspends a driver’s privileges for 30 days for a first conviction, increasing it to 90 days for a second conviction and 180 days for a third conviction. The law was promulgated in response to the 2011 death of 7-year-old Kadyn Halverson, who was hit by a car when she was crossing the road to board a school bus. Randy Meyer, who oversees transportation  at Mason City and Clear Lake schools, believes an exterior camera on school buses are needed to assist in identifying more violators. Without the camera, it is hard to identify a car when the violation occurs because they drive by so fast. Only about 10% of drivers who pass the buses illegally get reported to the police.If a license plate can be captured on video, a potential violator may think twice and stop. www.comtex-nj.com 201-935-2000

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