Comtex portrays excellence in Customer Care. As a client, you can expect quality along with prompt professional service. The staff is knowledgeable, courteous and willing to go that extra mile to satisfy the customer. If superior service is essential to your organization, Comtex fills the bill.
It is easy to write this review because I have never had a higher quality partner in business. The service after the sale at Comtex is second to none. My company has used Comtex for over 10 years for our telecommunications needs and their service and professional has always been exceptional. We are small business that relies heavily on telecommunication to attract and retain customers. I strongly recommend them if you are considering them for any of your telecommunications needs.
Comtex has been extra professional and given us quick and immediate attention whenever we had service issues with our Mitel telephone system. They have addressed and resolved all of our telecom issues.
We have been using Comtex for our phone requirements for a long time. They have always been very attentive to our needs and responsive if we have any concerns. Comtex continues to educate us on the newest technology and service our systems when needed. As we grow and our phone system requirements increase it is good to know that Comtex will be there to support those requirements and can recommend the best solutions on the market.
Comtex has installed our video surveillance system to make our business safer and more efficient. They have up to date equipment and have designed a system to customize our needs. I spoke with a woman named Cheryl who was so sweet and very helpful. I highly recommend using this company!
I am very pleased to write this review, in my opinion there are not enough stars on the chart to give this company!
I purchased a surveillance system from Comtex Inc. in Rutherford NJ. About one year ago to replace an old unit. The service is OUTSTANDING! When I got my “smart Phone” they helped me through the setup, saving me time and money, and they taught me things about the Smart Phone that I did not know!
Just a few days ago I change to FIOS, well the Verizon man knew nothing about opening ports, and getting my DVR working again. Cheryl, who is always so helpful and pleasant, knew who I needed to talk. I was up and running in a day viewing the DVR again, and was comfortable while traveling that the system would perform as well as it had before.
The entire staff goes out of their way to help you out. They are very knowledgeable, and friendly. I cannot image there being another company of this caliber, and affordability out there. I will be a loyal Comtex customer always, when you have the best, why change!