Samsung iDCS 18B (Falcon 18B) Digital Telephone

Features

32 character display (2 x 16) with three associated soft keys and a scroll key

18 programmable keys with tri-colored lights

Four fixed function keys

Built-in speakerphone

Eight selectable ring tones

UP/DOWN buttons for digital control of speaker, handset and ringer volumes

Desk or wall-mounted

Dependable

Ideal for companies that don’t need sophisticated optional features, but still want the confidence of knowing they can handle high volume traffic with efficiency.

SAMSUNG IDCS 18B

Affordable

The digital phone iDCS-18B is ideal for the rapidly growing company who is cost conscious. This keyset offers the same advanced features as the iDCS-28B phone, but doesn’t require the extensive capability the iDCS-28B model offers.

Straightforward

Easy to see, even across the room, the multifunction light helps stop interruptions. The iDCS-18B phone include large, easy-to-use dial buttons, as well as simple programmable keys.

Features
Brochure

Add-on Module

Appointment Reminder

Automatic Hold

Automatic Privacy

Background Music

Busy Station Callback

Busy Station Indications (BLF)

Call Forwarding

Call Pickup

Dial by Name

Direct Station Selection (DSS)

Do Not Disturb (Programmable)

Door Lock Release

Exclusive Hold

Group Listening

Headset Operation

Hearing Aid Compatible

Line Queuing With Callback

Line Skipping

Message Waiting Light Indication

Mute Microphone/Handset

Off-Hook Ringing

Off-Hook Voice Announce (Standard)

Off-Hook Voice Announce (Executive)

One Touch Dialing Keys

One Time Do Not Disturb

On-Hook Dialing

Programmable Keys

Programmed Station Messages

Protection From Barge-In

Pullout Directory Tray

Pulse to Tone Switchover

Redial

Auto Retry

Last Number

Save Number

Remote Hold

Ring Modes

Auto Answer

Ring-Light Tone Choices

Voice Announce

Ringing Line Preference

Speakerphone

Station Lock

Tri-Colored Lights

Volume Settings

Handset

BGM

Ringing

Speaker

Off-Hook Ring

Wall-Mountable Keysets

"Renewal by Andersen has been using Comtex for our phone requirements for several years. They have always been very attentive to our needs and responsive if we have any concerns. Comtex is educated in the latest technology available. As we grow and our phone system requirements increase it is good to know that Comtex will be there to support those requirements and can recommend the best solutions on the market."

Working With Comtex Is a Stress-Free Experience

We Care! It's Just That Simple.

You won't find any company that works harder than we do!

60+ Years Experience

Our longevity in the industry proves we will be there to support your system long after deployment.

Local On-Site Customer Support

Our dedicated tech support team is on-site and always available to help. No call queue or hold times!

5-Star Customer Reviews

We're devoted to excellent customer service and support. We have all 5-star Google reviews!

Trained & Certified Technicians

Our technicians are certified to maintain, program, and support our systems.

24/7 Emergency Service

Comtex offers 24 hours, 7 days a week, emergency service response.

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