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NJ OFFICE
29 Poplar Street,
East Rutherford, NJ 07073
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NY OFFICE
233 Broadway, Ste 801
New York, NY 10279
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Samsung SVMi-20e Automated Attendant Voicemail System
Specifically designed to integrate into Samsung’ss OfficeServ 7200 and OfficeServ 7400 systems, the SVMi-20E offers the features and functionality of Voicemail and Auto Attendant while focusing on immediate, personalized and unobstructed access to callers.
The SVMi-20E is designed to meet the demands of the sophisticated voice mail user with-out sacrificing simplicity. It is a self contained plug in (In-Skin) Auto Attendant and Voice Mail card.
The SVMi-20E may act as an Auto Attendant system only, a Voice Mail System only, or both. The SVMi-20E is equipped with 4 Ports built onto the main PCB assembly and can handle 4 calls simultaneously. The SVMi-20E can be upgraded to 8 and/or 12 ports by adding one or two 4 Port VPMs to handle up to either 8 and/or 12 calls simultaneously.
ACCESS MANAGER
Blocked Personal Greeting
Busy Personal Greeting
Call Blocking
Call Forwarding
Day Primary or No-Answer Personal Greeting
Find Me
Follow Me (Off Premises Transfer)
Hold for Busy Station
Multiple Personal Greetings (9)
Night Intercept
Park and Overhead Page
Personal Customized Options
Retrieve Public Caller from Hold
Screened Rejected Personal Greeting
Stored Telephone Numbers
Weekly Availability Schedule
Activity Display
Administrator?s Mailbox
Auto Delete Subscribers
Automatic Setup
Back Up and Restore
Default Operation
Password Security
Programming – On Site or Remote*
Subscriber Administration
Subscriber Database
System Reports
Voice Prompted Programming
Voice Studio
VOICE FORM QUESTIONNAIRE (Q&A):
Multiple Response Destinations
Playback Header Prompt
Team Transcription
Unlimited Questions
VoiceForm
AUDIOTEX FEATURES:
Audiotex
Audiotex Librarian
Automatic Announcement Delete
Announcement Replay
FAX-ON-DEMAND (Requires optional VPMF-E):
AUTO ATTENDANT FEATURES:
Alphabetic Directory (Multiple)
Auto Attendant Routing
Automatic After Hours Answering
Announce Hold Position
Announce Hold Time
Camp On Support
Direct to Mailbox
Holidays and Special Events Scheduler
Incoming Call Overflow
Interruptible Voice Prompts
Maximum Greeting Length
Multiple Call Handling
Multiple Language Support
Operator Access
Single Digit Call Routing
SYSTEM FEATURES:
Caller ID Compatible
E-Mail Gateway
Expandable
Fax Detection and Transfer
Flexible Numbering Plan
Individually Defined
Mailboxes and Extensions
Keyset Display and Soft Key Support
MOH Supply
Multiple Mailbox Support
Operating Mode/Oriented Call Processing
Operating Mode Override
Proprietary Design
Recordable System Prompts
Schedule Table
Synchronized Clock
UCD First and Second Message Supply
*LAN connectivity and/or Optional Modem Daughter Card is required
VOICE MAIL FEATURES:
Answer Machine Emulation
Auto Forward
Auto Log In
Auto Message Play
Broadcast
Call Back
Call Forward to Voice Mail
Call Record
Call Back Request Messages
Conversation Record
Date and Time Stamp
Delivery Imperative
Direct Messaging / Quick Memo
Distribution Lists
E-Message Delivery
E-Message Notification
Extended Prompting
External Number Notification
External Pager Notification
FaxMail (Requires VPMF-E)
Future Delivery
Group and Sort Messages Prior to Play
Individual Mailbox Greeting
Individual Mailbox Name
Individual Mailbox Password
Maximum Number of Messages
Message Address Verification
Message Alert Notification Schedule
Message Delivery Options
Message Fast Forward
Message Forward With Append
Message Length Controls
Message Retention Time by Subscriber
Message Waiting Light Indication
Message Options:
Message Options:
- Counter
- Delete
- Retrieve
- Delivery Options
- Rewind
- Fast Forward
- Save
- Forward with Append
- Send
- Pause
- Scan
- Play Order
- Skip
- Replay
- Undelete
- Reply
Multiple Subscriber Mailbox Login
Multiple Subscriber Mailboxes
Name Addressing
Net Mailbox (AMIS)
New / Old Selection
One Touch Access
Pager Notification Schedule
Personal Mailbox Administration
Private (Confidential) Messages
Quick Memo
Reminder
Reply Required
Retrieve Public Caller from
Mailbox
Return Receipt (Certified
Message)
Self Memo / Reminder
Self Memo / Reminder Categories
Speed Control
Subscriber Workload Manager
Until… Scheduling
Urgent Messages
Volume Control
"Renewal by Andersen has been using Comtex for our phone requirements for several years. They have always been very attentive to our needs and responsive if we have any concerns. Comtex is educated in the latest technology available. As we grow and our phone system requirements increase it is good to know that Comtex will be there to support those requirements and can recommend the best solutions on the market."
Working With Comtex Is a Stress-Free Experience
We Care! It's Just That Simple.
You won't find any company that works harder than we do!
60+ Years Experience
Our longevity in the industry proves we will be there to support your system long after deployment.
Local On-Site Customer Support
Our dedicated tech support team is on-site and always available to help. No call queue or hold times!
5-Star Customer Reviews
We're devoted to excellent customer service and support. We have all 5-star Google reviews!
Trained & Certified Technicians
Our technicians are certified to maintain, program, and support our systems.
24/7 Emergency Service
Comtex offers 24 hours, 7 days a week, emergency service response.
Let's Get Started!
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NJ Burglar Alarm Business
Lic#: BF000479
NY Burglar Alarm Business
Lic#: 12000334410