MiCloud Mitel Phone System

MiCloud Mitel Phone System

The path to the Cloud for business communications has never been clearer, the MiCloud Mitel Phone Systems. This hosted solution allows you to skip the hardware and servers altogether and instead subscribe to a unified communication (UC) system; no long-term commitments or capital expenditures. Here is a Brochure.

MiCloud is an affordable and feature rich telephone system. Unlike many hosted solutions that are built on open-source or third-party technology, Mitel MiCloud is built on technology that Mitel has built from the ground up. It is fully hosted, maintained and supported by Mitel; the software, solution and telephones are all proprietary to Mitel and they own the data centers hosting the platform. This guarantees you great call quality, total compatibility, and leading industry reliability. No other hosted company controls the entire solution like Mitel.

mitel-in-the-cloud

Mitel’s award winning telecommunications technology is designed with simplicity

Comtex offers this cloud-based communications service from Mitel for small and medium-sized businesses. It includes everything a business needs for a monthly subscription fee. The system is hosted in the public cloud, so you have nothing to manage or maintain. This means your business can start using the latest communications technology with no up-front cost or capital expense. You will receive:

Feature-rich, easy-to-use IP phones

Unlimited calling to the U.S. and Canada
Easy web administration
Mobile device integration
Excellent customer service provided by Mitel engineers
Several monthyl plan options
Numerous telephone options
Option to rent or purchase the telephones outright
Industry-leading reliability and call quality

Mitel Offers Maximum Flexibility

The MiCloud hosted phone system is a modular system based on the number of users and features you need; expand your system as it grows. Choose the model telephones and the cloud package you want for each user and Comtex will deliver the appropriate level of connectivity for your business.

Mitel offers the same IP telephones that connect to its PBX platforms; all of its IP phones are SIP compatible meaning you could re-use them on ANY SIP compliant PBX or hosted solution. Further, Mitel MiCloud not only allows for full Unified Communications and Collaboration in the cloud, you can at any time bring the system “on premise” if you no longer want a hosted solution; simply invest in a Mitel PBX and reuse your existing Mitel phones. You always have options with Mitel.

If you require a Contact Center, then MiCloud offers a whole host of call center applications called MiContact Center which includes call reporting, call recording, monitoring, CRM integration, IVR, real-time wallboards and much more.

MiCloud is Simple to Administer

Through a simple and intuitive web portal you can quickly create new ring groups, move extensions, edit users and much more. Changes can be made by office administrators in seconds rather than requiring expensive. IT support that takes days.

Communicate Anytime, Anywhere

With MiCloud Business you can make and receive your calls anytime, anywhere. MiCloud gives you the option of using a desk phone, a PC softphone or your mobile device while enjoying all the features of your business phone system.

You can assign a single number with one voicemail that works on all devices, transfer calls between your desk and mobile device, extension dial and more. The MiCloud client also allows you to instant message with colleagues.

New Installations

Comtex will design, install and program a new telephone, video surveillance or access control system at your business location.

Unified Communications at Your Fingertips

MiCloud Business offers a Unified Communications application that provides easy access to your colleagues right on your desktop. Through either a desktop client, or a browser, users have access to their company contacts, desktop control of their phone, can see presence status and chat with colleagues. This client is also available for mobile devices, including a mobile softphone, and as a softphone for the PC.

Mitel Offers Business Continuity

In the event of a natural disaster, power outage or other disruption to your office, the MiCloud Business Auto Attendant will manage your calls for you, and with Mobile Twinning you can still receive all your calls on your mobile phone. In addition, the MiCloud data centers supporting your communications are of the highest survivability standards in the industry. Your MiCloud Business solution will be supported out of two geo-redundant Class 4 data centers with resilient networking between them and the public switched telephone network in our order to provide the maximum level of core network resilience.

24/7 Emergency Service

Comtex offers 24 hours, 7 days a week, Emergency service response. Call us at 201-935-2000 and press 6 for service

MiCLoud is Built For Reliability and Productivity

MiCloud Business is hosted in Mitel’s secure, Class 4 data centers and it is designed, optimized and maintained according to industry best standards for high availability (HA) computing facilities. Managed by a team of highly experienced Mitel data and Unified Communications engineers, Mitel’s data centers deliver exceptional performance with unparalleled service reliability. MiCloud IaaS is a closed enterprise systems solution designed to optimize and maintained enterprise communications in accordance with industry standards:

SSAE-16 certified virtual data center

99.999% uptime, guaranteed by SLA

DR deployment of services (i.e. backup, colocation and failover scenarios)

Dual power feeds

HIPAA, PCI, and SOX compliance

Lower than average I/O latency, guaranteed under 35ms SLA

Multi-site redundancy

Physical data security

Uninterrupted power supplies and redundant on-site generator

PRODUCT BROCHURE

Support, Service & Repair

Only when a problem occurs with your system do you realize the true value of your vendor

"Renewal by Andersen has been using Comtex for our phone requirements for several years. They have always been very attentive to our needs and responsive if we have any concerns. Comtex is educated in the latest technology available. As we grow and our phone system requirements increase it is good to know that Comtex will be there to support those requirements and can recommend the best solutions on the market."

Working With Comtex Is a Stress-Free Experience

We Care! It's Just That Simple.

You won't find any company that works harder than we do!

60+ Years Experience

Our longevity in the industry proves we will be there to support your system long after deployment.

Local On-Site Customer Support

Our dedicated tech support team is on-site and always available to help. No call queue or hold times!

5-Star Customer Reviews

We're devoted to excellent customer service and support. We have all 5-star Google reviews!

Trained & Certified Technicians

Our technicians are certified to maintain, program, and support our systems.

24/7 Emergency Service

Comtex offers 24 hours, 7 days a week, emergency service response.

Let's Get Started!

Schedule an on-site survey
Arrange a remote screen share demo
Get a custom quote
Request a call to learn more

Call or Text a Professional Now!





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