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NJ OFFICE
29 Poplar Street,
East Rutherford, NJ 07073
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NY OFFICE
233 Broadway, Ste 801
New York, NY 10279
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Business Phone Systems Made Easy
Intermedia Unite is a cloud-based unified communications and collaboration platform. It enables users to be more mobile, more productive and share ideas and content through a single system.
Intermedia Unite is backed by a 99.999% network uptime SLA and includes 24/7 J.D. Power-certified support.
Whether in the office or remote, Unite seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution, oriented around your employees’ needs and workstyles.
The Unite cloud-based phone system includes 90+ enterprise-grade calling features and excellent network call quality. The IP phones are plug and play, delivered pre-configured to work seamlessly with the Unite service. This the perfect solution for those looking to bring their phone system to the next level.
Introducing Intermedia Unite
A Complete Cloud-Based Hosted Phone System
Connect, Collaborate & Communicate
Features of the Intermedia Cloud-Based Hosted Solution
Mobile App
- The Intermedia Unite Mobile App makes any smart phone an essential collaboration tool
- Extend your business phone number and extension to your mobile phone
- Place and receive calls, see who is available, chat with colleagues and manage voicemail—anytime, anywhere
Desktop App
- Use to place and receive calls or as a call controller for your desk phone or PC / Mac® soft phone
- See who is available, chat with colleagues, place and receive calls, share screens, start video calls and share files—all from one application
Remote Office
- Preconfigured phones can be plugged in to any location that has an internet connection
- Remote desk phones work exactly the same way as they do in the office, with access to all the same features and functionality as everyone else in the company
IP Desk Phone
- IP phones are plug and play, delivered pre-configured to work seamlessly with the Unite service
- No special setup or technician required
- Connect most SIP-enabled phones, including Polycom, Cisco and Yealink, with many models to choose from to meet any business need
Video Conferencing
- Face to face meetings via HD video eliminate unnecessary travel
- Establish a personal connection with customers and business partners, and improve internal communication between offices
Voicemail
- Listen and manage from the desktop phone, or through the mobile app
- Transcribed voicemail messages can be delivered via email, or viewed on the mobile app
- Voicemail can be received or forwarded as a downloadable email attachment
Screen Share
- The computer desktop can be shared in real-time, improving collaboration and speed of decision making
- Viewers see desktop content via web browser in full HD. No downloads or browser extensions required
Presence Indicator
- Desk phones and applications include presence – the ability to see whether your company contact is available, or busy on the phone
- Desktop phones include a busy lamp field (BLF) in the LCD display that indicates presence
Team Chat & Business SMS
- Send and receive unlimited text messages across US, Canada, and Puerto Rico
- Chat conversations and SMS text messages automatically synchronize across mobile and desktop apps
- Chat and SMS messages are securely encrypted in transit and at rest
- Sync contacts from popular third-party platforms (Office 365, Google, and more)
WebFax
- Intermedia WebFax is a “virtual” fax service that allows users to receive and manage faxes via the web or email
- Transmits faxes directly from a Windows®-based PC
File Collaboration & Backup
- 2 GB per user of SecuriSync® file storage included
- Access files from desktops, laptops, smartphones, tablets, file servers, and the web
- Full control over files, users, devices, and sharing activities
- Real-time backup of all files, mobile photos, and videos
- File restoration for quick recovery from ransomware and other types of data loss
Contact Center
- Provide exception customer interactions with customizable call flows
- Voice, chat, and e-mail queues combine into a single omni-channel experience
A Wide Variety of IP Desk Phone Options
Yealink IP T46S
Yealink IP T42S
Yealink IP T40G
Polycom WX 450
Polycom WX 250
Polycom WX 150
Looking for a better phone system?
You have questions? We have answers!
Our professional sales team is ready to educate and guide you through your search.
"Renewal by Andersen has been using Comtex for our phone requirements for several years. They have always been very attentive to our needs and responsive if we have any concerns. Comtex is educated in the latest technology available. As we grow and our phone system requirements increase it is good to know that Comtex will be there to support those requirements and can recommend the best solutions on the market."
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Working With Comtex Is a Stress-Free Experience
We Care! It's Just That Simple.
You won't find any company that works harder than we do!
60+ Years Experience
Our longevity in the industry proves we will be there to support your system long after deployment.
Local On-Site Customer Support
Our dedicated tech support team is on-site and always available to help. No call queue or hold times!
5-Star Customer Reviews
We're devoted to excellent customer service and support. We have all 5-star Google reviews!
Trained & Certified Technicians
Our technicians are certified to maintain, program, and support our systems.
24/7 Emergency Service
Comtex offers 24 hours, 7 days a week, emergency service response.
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NJ Burglar Alarm Business
Lic#: BF000479
NY Burglar Alarm Business
Lic#: 12000334410