Wildix Hosted Phone System
Hosted By Amazon Web Services (AWS)
For over 60 years, Comtex has evolved with technological advances in the telephone industry. Our longevity in the industry sets us apart from other phone vendors and national carriers. We continue to be a leading provider of business phone systems in the tri-state area. While our cloud systems are designed to communicate beyond traditional methods, we ensure your transition to the cloud is seamless and stress-free.
Our implementation team does it all- program customized greetings, call routing, extension assignments and feature activations. We coordinate your phone number transfers, connect dial tone and test the system. Once your system is deployed, we train staff and provide tailored user guides, a “cheat sheet,” to simplify the migration. You’re all set! When you need help, simply call our on site tech support team.
Connect, Collaborate & Communicate
By introducing an efficient communication system into your business environment, you can save up to 25% of your working time, increase company productivity and employee engagement. Wildix Collaboration is a web browser-based tool that enables simple, instant and secure communication between employees from all over the world, using a desk phone, PC, Mac, laptop, tablet or mobile phone without having to install any software.
- Audio & video calls
- Corporate chat
- View colleague extensions for quick access
- Monitor in real time who is on the phone, available or in DND.
- Audio and video conferencing
- Memo and post-it messages
- Call history (all, incoming, outgoing & missed)
- Fax to one or more users
- Access to corporate phonebooks
- Screen sharing & file transfer
- Web phone
- KITE (external collaboration with website visitors)
Wildix Collaboration
Your staff can return to communicating and collaborating by working from home with the efficiency and presence of being in the office. Wildix Collaboration ensures the best user experience by providing you with one single web interface to manage all internal and externa communication across multiple devices, including a PC, Mac, desk phone, tablet and mobile phone.
Collaboration will optimize your business processes, reduce travel costs, and ensures the availability of employees anytime and anyplace. Staff has real-time communication with internal and external users with audio and video calls, conferencing, screen sharing, document transfers and chat. There is a system wide phonebook and users can see staff status (available/busy/DND) on all devices.
Premium users have access to call traffic reporting and analysis. Information on the phone number, duration of the calls, transfers etc., of inbound and outbound traffic can be complied in charts and data grids. The Call Center Wall Board offers a real time observation tool to monitor agent activity which also provides information to help measure call center performance.
Looking for a better phone system?
You have questions? We have answers!
Our professional sales team is ready to educate and guide you through your search.
Wildix Benefits
No software installation!
You can stop worrying about compatibility issues on your network. You never need to install or download software on your PC or MAC to use Wildix.
Wildix KITE
Directly interact with customers through your website with Wildix Kite. Website visitors can initiate a Chat, Screen share, or video conference with your staff with one click!
Hosted at Amazon Web Services
The engine of the Wildix Cloud is AWS, Amazon Web Services Cloud Storage. The winning combination of Wildix UC&C and the power of AWS assures you get the perfect experience.
5- Year Desk Phone Warranty
Only Wildix is confident enough to offer a 5-year warranty equipment warranty on all products.
Comtex provides technical support
Comtex has a dedicated on-site technical support team to work directly with you. No national call center, no long hold times, and always a familiar support agent.
100% secure by design
Wildix utilizes the security inherent to WebRTC. It does not need a VPN or SBC to protect your voice and data networks because it has a native encryption system.
No Federal taxes & Carrier fees
Only dial tone charges are subject to Federal taxes and those dreaded “carrier” fees. User licenses are only subject to sales tax.
Save on dial tone trunks
You choose the number of dial tone trunks, not the carrier. User licenses are sold separately.
Wildix Mobility
The Wildix Mobile App offers the Unified Communications features of your enterprise phone system on your smartphones, iPad, and tablets.
- Sends caller ID of office, not your personal number
- Access to company phonebook
- Video calls to users
- Mobility callback service
- Chat
- Post-It
- Call history
- File exchange
- Screen sharing
- Users’ presence information and geolocation
- Sync with Microsoft Exchange, Outlook
- Mobile SIP Client on WiFi
- Encrypted HTTPS connection to the PBX
- Apple Watch notifications
Wildix IP Desk Phones
Wildix Vision
Color touchscreen with android OS and camera
Wildix Console
Receptionist phone with color screen and sidecar
Wildix Workforce 5
Color screen with HD voice
"Wizyconf" Conference Room
The truth is, the majority of video conferencing systems are designed to be used by experts and IT professionals. It is hard to set up and use one quickly and easily. These difficulties prevent your employees from utilizing the benefits of an efficient video conferencing system.
Wizyconf makes it possible with a smart, user-friendly design that lets you start a video conference in only 30 seconds
Our Wizyconf was designed using WebRTC, the technology that allows for secure real-time transmission of audio and video from browser to browser. That means there is no need to install any additional software on your PC. Wizyconf’s magic frees you from time-wasting set-ups and intricate hardware.
All you need is a license, your laptop and an internet connection — and no additional hardware.
Looking for a better phone system?
You have questions? We have answers! Leverage our 65+ years of telecom experience. Our sales team is ready to educate and guide you through your search for a better telephone system.
Working With Comtex Is a Stress-Free Experience
We Care! It's Just That Simple.
You won’t find any company that works harder than we do!
65+ Years Experience
Our longevity in the industry proves we will be there to support your system long after deployment.
Local On-Site Tech Support
Our dedicated tech support team is on-site and always available to help. No call queue or hold times!
5-Star Customer Reviews
We’re devoted to excellent customer service and support. We have all 5-star Google reviews!
Trained & Certified Technicians
Our technicians are certified to maintain, program, and support our systems.
24/7 Emergency Service
Comtex offers 24 hours, 7 days a week, emergency service response.
Let's Get Started!
- Schedule an on-site survey
- Arrange a remote screen share demo
- Get a custom quote
- Request a call to learn more
Call or Text a Professional Now!
NJ Burglar Alarm Business Lic#: BF000479
NY Burglar Alarm Business Lic#: 12000334410