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Business Telephone Systems News Posts Uncategorized

Message On Hold Facts

Turn the waiting time in to selling time!  Increase your sales…

15-35% of callers will purchase additional items or services as a result of something they heard on hold.

The average business receives 100 calls per day and the average hold time is 43 seconds.

Did you know up to 70% of calls are put on hold?  Music and messages on hold reduce caller hangups by over 80%.

Over 80% of callers prefer to hear music and information, rather than just music.

If youa re itnerested in purchasing a custom On Hold production with no recurring charges please visit our website at www.comtex-nj.com.

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CCTV Posts Video Surveillance News

Video Surveillance Turns the Corner- Part II

It starts with the eye

Any surveillance system starts with the cameras, which must have adequate resolution for human operators or analytical software to pick out vital information, such as license plate numbers. They must also be able to capture the entire scene you want to monitor, either by moving around or by having a stationary wide-angle — and typically high-resolution — view.

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CCTV Posts Video Surveillance News

Video Surveillance Turns the Corner-PART I

Better cameras, smarter software and faster networks enhance systems.

Video surveillance has been around since law enforcement agencies started using closed-circuit TV cameras in the early 1960s. Today, the basic principle might be the same, but what goes on behind the camera is a far cry from a security guard watching a monitor.