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NJ OFFICE
29 Poplar Street,
East Rutherford, NJ 07073
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NY OFFICE
233 Broadway, Ste 801
New York, NY 10279
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Features
Dependable
Ideal for companies that don’t need sophisticated optional features, but still want the confidence of knowing they can handle high volume traffic with efficiency.
Affordable
The digital phone iDCS-18B is ideal for the rapidly growing company who is cost conscious. This keyset offers the same advanced features as the iDCS-28B phone, but doesn’t require the extensive capability the iDCS-28B model offers.
Straightforward
Easy to see, even across the room, the multifunction light helps stop interruptions. The iDCS-18B phone include large, easy-to-use dial buttons, as well as simple programmable keys.
Add-on Module
Appointment Reminder
Automatic Hold
Automatic Privacy
Background Music
Busy Station Callback
Busy Station Indications (BLF)
Call Forwarding
Call Pickup
Dial by Name
Direct Station Selection (DSS)
Do Not Disturb (Programmable)
Door Lock Release
Exclusive Hold
Group Listening
Headset Operation
Hearing Aid Compatible
Line Queuing With Callback
Line Skipping
Message Waiting Light Indication
Mute Microphone/Handset
Off-Hook Ringing
Off-Hook Voice Announce (Standard)
Off-Hook Voice Announce (Executive)
One Touch Dialing Keys
One Time Do Not Disturb
On-Hook Dialing
Programmable Keys
Programmed Station Messages
Protection From Barge-In
Pullout Directory Tray
Pulse to Tone Switchover
Redial
Auto Retry
Last Number
Save Number
Remote Hold
Ring Modes
Auto Answer
Ring-Light Tone Choices
Voice Announce
Ringing Line Preference
Speakerphone
Station Lock
Tri-Colored Lights
Volume Settings
Handset
BGM
Ringing
Speaker
Off-Hook Ring
Wall-Mountable Keysets
"Renewal by Andersen has been using Comtex for our phone requirements for several years. They have always been very attentive to our needs and responsive if we have any concerns. Comtex is educated in the latest technology available. As we grow and our phone system requirements increase it is good to know that Comtex will be there to support those requirements and can recommend the best solutions on the market."
Working With Comtex Is a Stress-Free Experience
We Care! It's Just That Simple.
You won't find any company that works harder than we do!
60+ Years Experience
Our longevity in the industry proves we will be there to support your system long after deployment.
Local On-Site Customer Support
Our dedicated tech support team is on-site and always available to help. No call queue or hold times!
5-Star Customer Reviews
We're devoted to excellent customer service and support. We have all 5-star Google reviews!
Trained & Certified Technicians
Our technicians are certified to maintain, program, and support our systems.
24/7 Emergency Service
Comtex offers 24 hours, 7 days a week, emergency service response.
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